What We're Doing

The Division of Information Technology is upgrading Texas State's Identity and Access Management (IAM) system. We’re replacing our custom-built platform with Fischer Identity, a modern, more easily maintained system in-line with industry standards.

Why We're Doing This

Fischer Identity will replace our current custom-built IAM system, which has reached the end of its lifecycle. This new platform will serve as the central identity manager and toolset for NetID, password, and access management, replacing many existing tools in our Online Toolkit.

Key Benefits of Fischer Identity:

  • New Interfaces: Applications like Role Management, NetID Request, Password Reset, NetID Claim Process, and User Query will will be replaced by Fischer with additional functionality.
  • Enhanced Efficiency: The new system will provide a more streamlined and cohesive user experience.
  • Improved Ease of Use: Fischer Identity will make it easier for new members of the campus community to establish their university credentials like NetIDs and passwords.

We welcome your feedback! If you have questions or notice any documents, web pages, or process documentation on the TXST website related to Identity and Access Management that may contain incorrect information or require revision, please use our dedicated feedback form: Fischer Identity Feedback Form. Your input helps us ensure the accuracy and clarity of our information for the TXST community.

Key Dates

December 17, 2025: Fisher Identity migration begins

December 22, 2025: Fischer Identity go-live

What to Expect During the Transition

From December 17 - December 22, 2025 some services will be temporarily affected:

  • Limited Toolkit Availability: Some applications like Role Management will be unavailable.
  • NetID Request Offline: New university accounts will not be created during this window.
  • No Action Required for Most Users: Access to most services will remain unchanged for current users.

 

What to Expect After the Transition

  • New interfaces: Applications such as Role Management, NetID Request, Password Reset, NetID Claim Process, and User Query will feature updated interfaces and improved functionality.
  • Enhanced security and efficiency: The new system will provide better protection for your information and a more streamlined user experience.
  • Improved ease of use: Fischer Identity will make it easier for newcomers to campus to establish their electronic credentials.
  • Greater user empowerment: The new system will allow delegated security management and approvals/routings.
  • Enhanced user experience: Clearer instructions and simplified screens will make it easier for users to complete tasks quickly on their own, helping them get what they need without having to pause their work to contact support.