Purpose and Scope
This Digital Accessibility Remediation Plan is established in accordance with Texas Administrative Code (TAC) §213 and Title II of the Americans with Disabilities Act (ADA). As a public Institution of Higher Education, the University is legally required to ensure that individuals with disabilities are afforded equal access to its programs, services, and activities, including those delivered through Electronic and Information Resources (EIR).
This plan applies to all EIR that are developed, procured, maintained, or used by the University, including web-based content, instructional technologies, software, hardware, multimedia, and digital documents. The purpose of this plan is to define institutional responsibilities, testing methods, remediation processes, training requirements, and monitoring practices to ensure ongoing accessibility compliance.
Legal Authority
This plan supports compliance with:
• Texas Administrative Code (TAC) §213 – Accessibility Standards for Electronic and Information Resources and websites.
• Title II of the Americans with Disabilities Act (28 CFR Part 35)
• Section 504 of the Rehabilitation Act of 1973
Where federal and state accessibility requirements overlap, the University applies the most stringent standard to ensure nondiscrimination and effective communication.
Governance and Oversight
In accordance with university policies, the University designates an EIR Accessibility Coordinator (EIRAC) to oversee institutional accessibility compliance.
The EIRAC collaborates with Information Technology, Academic Affairs, Procurement, Marketing and Communications, Disability Services, and other stakeholders to coordinate accessibility testing, remediation, training, and reporting.
Accessibility compliance is a shared institutional responsibility. Individuals who create, publish, develop, or procure EIR are responsible for ensuring accessibility within their scope of work.
Website Accessibility
University websites are considered a priority due to their role in delivering academic and public-facing information.
Web accessibility activities include:
• Routine automated accessibility scans of high-impact and high-traffic pages
• Manual testing to assess requirements not detectable by automated tools
• Prioritization of student-facing, instructional, admissions, financial aid, and compliance-related content
The EIRAC reviews scan results, coordinates remediation with content owners, and tracks progress over time.
Repair of Website Accessibility Issues
Identified accessibility issues are corrected within 7 – 10 business days. Manual testing is used to validate repairs and identify systemic issues. When issues cannot be immediately resolved, remediation progress is documented and monitored.
Accessibility trends and remediation status are reported to institutional leadership on a recurring basis.
Web-Delivered Documents
All documents published on university websites must be accessible at the time of posting in accordance with university policies.
Document creators are required to:
• Use built-in accessibility checkers provided by supported software (e.g., Microsoft Office)
• Address identified accessibility issues prior to publication
• Conduct manual review for issues not detectable by automated tools
When immediate posting of inaccessible content is legally required, an accessible version must be provided within 7 – 10 business days unless an approved accessibility exception applies.
Multimedia Content
All web-delivered multimedia content must be accessible.
Requirements include:
• Captions for all video content that includes speech or essential audio information
• Transcripts for audio-only content
• Use of accessible media players and platforms
Accessibility requirements are incorporated into vendor contracts and service agreements. Inaccessible multimedia must be remediated within 7 – 10 business days or addressed through an approved exception.
Online Forms and Web Applications
Online forms and web applications must be accessible prior to publication.
Testing includes:
• Automated accessibility tools
• Visual inspection
• Assistive technology testing (e.g., screen readers, screen magnification)
Accessibility is integrated into the application development lifecycle to prevent barriers prior to release.
Non-Web Electronic and Information Resources
Non-web EIR includes software, instructional technologies, telecommunications equipment, documents, multimedia, and computing devices.
In accordance with university policies, all non-web EIR must be accessible unless an approved exception applies.
Testing and Repair of Non-Web EIR
Due to limited automated testing tools, non-web EIR is evaluated primarily through manual testing and the use of assistive technologies.
Accessibility issues are addressed through:
• Immediate correction
• Corrective action plans
• Approved accessibility exceptions
For procured EIR, vendors are required to remediate accessibility issues consistent with contractual obligations.
Accessibility in Development and Procurement
Accessibility is integrated into all development and procurement activities in accordance with university policies.
Development practices include:
• Selecting accessible platforms and tools
• Using standards-based style guides
• Testing at multiple stages prior to release
Procurement practices include:
• Accessibility language in solicitations and contracts
• Evaluation of VPATs and vendor documentation
• Validation of vendor accessibility claims
Training
In accordance with university policies, the University provides role-based accessibility training to faculty, staff, developers, content creators, testers, and procurement personnel.
General accessibility awareness training is also provided to promote institution-wide understanding of accessibility responsibilities.
Monitoring and Continuous Improvement
The University tracks accessibility compliance using metrics such as:
• Website and document compliance levels
• Accessible procurements
• Accessibility exceptions
Metrics are reviewed regularly to guide remediation priorities.
Contact Information
Questions or requests related to digital accessibility may be directed to the University’s EIR Accessibility Coordinator.
This plan is reviewed and updated as necessary to reflect changes in law, technology, and institutional practices.