TXST Wi-Fi and Network Access

Reliable, secure network access powers everything you do at Texas State. Whether you are conducting research, streaming in your dorm, teaching a class, or completing coursework, the Division of Information Technology strives to keep you seamlessly connected across campus.

wifi icon image with TXST Old Main in background

Improvements We've Made

Access Point Upgrades

wireless access point installed in ceiling

We've upgraded over 3,000 access points to Wi-Fi 6 and 7, for faster connections, with plans to upgrade many more across campus.

Updated Equipment

staff replacing computer equipment

We've updated aging equipment to provide the Bobcat community with a better experience.

Improved Wi-Fi Roaming

students sitting outside with laptops

We've improved Wi-Fi roaming on campus. Your devices stay connected to our network as you move from building to building.

Supporting Faster Connections

student with laptop

We've enabled 6GHz radios for newer Wi-Fi 6 and 7 devices to support faster connection speeds.

User Experience Sensors

students in lecture hall

We've begun installing sensors in high-traffic areas to report speed, strength, and signal interference.

Improved Campus Monitoring

map of TXST showing network health

We've improved campus network monitoring to proactively identify issues and resolve them quickly.

Experiencing Connectivity Issues?

Because of the size and varied terrain of our campuses, occasional connectivity issues are expected. To help us resolve them quickly, consider these points when you report a problem:

  1. Contact ITAC
    1. Contact ITAC and let them know you're having network issues. This is the best and most effective way to report problems.
  2. Provide a location
    1. Specific building names, floors, and room number are extremely helpful.
  3. Provide approximate time
    1. Including a timeframe helps pinpoint issues.
  4. Identify the affected network
    1. Include which network (TXST-Bobcats, TXST-Home) you had issues with.
  5. Include a description
    1. Let us know what you're experiencing. The more detail you can provide, the better.
  6. Identify device type
    1. Let us know what kind of device (phone, laptop, desktop, etc.) you're using.
  7. Are you using a personal hotspot?
    1. Discontinue hotspot use. We understand your need to connect; however, hotspots introduce interference and further complicate connection issues.

Connect to the Right Network

TXST offers multiple Wi-Fi networks for campus use. Which one is right for you?

TXST-Bobcats

  • Fast and secure access for anyone with a TXST NetID and password
  • Use this network for devices which accept your NetID and password
  • Used most frequently by Bobcats on campus
  • Example devices: laptops, iPads, phones, desktop computers

TXST-Home

  • Fast and secure access for residence halls
  • Residents log in to Texas State Connect and get a passcode to connect gaming and media devices
  • Example devices: smart TVs, Xbox, Alexa devices, etc.
  • Do not use TXST-Home for laptops, tablets, phones, or other computers. Use TXST-Bobcats instead.

TXST-Visitor

  • Unsecure, open wifi for Texas State guests
  • Passcode to join network sent via text message